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A2 11 min

Cosy English Podcasts: Fix a Hotel Problem in English Step by Step

A hotel guest arrives, but the room is not ready. The guest wants one large bed, but the hotel has two small beds. Mike and Emily practise asking for help and checking the bed, time and price.

01
Start here

Listen to the podcast

Watch the complete lesson on YouTube

Views, watch time, captions, and channel controls stay with the original YouTube video.

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The lesson transcript begins after the YouTube introduction.
02
Build your vocabulary

Words from the podcast

Select any word here, in the subtitles, or in the transcript for a simple English definition.

Word

A room, seat or place you asked someone to keep for you.

“Our restaurant booking is for six people on Saturday evening.”
Useful phrase

The place in a hotel where you speak to staff for help.

“Please collect your swimming pool key at the front desk.”
Useful phrase

Your family name, which usually comes after your first name in English.

“Write your last name at the top of the school form.”
Useful phrase

A room for two people, usually with one bed for two.

“My parents share a double room during their holiday in Spain.”
Word

Something is finished, and you can use it now.

“Your bike is ready, so you can ride it home.”
Useful phrase

You say this when you want one thing more than another.

“I'd prefer vegetable soup because I don't eat meat.”
Useful phrase

You politely ask someone to look and make sure something is right.

“Could you check the address before we send this birthday card?”
Phrasal verb

To rest with your body flat on a bed or sofa.

“After football practice, I lie down on the sofa.”
03
Check your understanding

Comprehension questions

0/10 completed
Question 1

What kind of bed did the hotel guest book?

Question 2

When will the room with one large bed be ready?

Question 3

Which two choices does the hotel worker give the guest? Choose two.

Question 4

What else can the guest check after checking the time? Choose two.

Question 5

In the hotel story, the guest pays the same price.

Question 6

When the hotel worker says “We hope,” the worker is sure.

04
Listen for the exact words

Complete the phrase

Type the missing word or phrase exactly as you hear it in the podcast.

Phrase 1

Complete the podcast sentence with one word: “Your room will be ____ at three.”

Phrase 2

Complete the podcast sentence with one word: “I ____ a double room.”

05
Rebuild natural English

Build the phrase

Select each word in the order used by the speakers. Select a word in your answer to remove it.

Phrase 1

Put the words in order to ask about leaving your bags.

Select the words in the correct order.
Phrase 2

Put the words in order to ask about your choices.

Select the words in the correct order.
06
Read at a calm pace

Speak aloud

Read each phrase as it moves upward. Pause or move the timeline whenever you need more time.

About 1:02 at this speed

Asking for a Double Bed

I check
Scroll speed0.8×
0:001:02
07
Read and listen together

Interactive transcript

The current sentence and word follow the audio. Select a timestamp to listen again.

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